Eric Wright FM has selected Datore to provide the unified data analytics needed for its new operating model and this system is aimed at becoming an industry exemplar for customer service and delivery. The Eric Wright Group comprises a number of companies providing various services including construction, civil engineering, property development and facilities management. However Eric Wright distinguishes itself as a conscientious figure head in FM, wholly owned by The Eric Wright Charitable Trust. This means that profits are either reinvested into the business or donated to the Trust in support of its charitable activities throughout the North West region.
“By integrating data from our CAFM, Financial, Energy and Mobile platforms, we are able to provide a number of enhanced services to our existing clients.” Said George Lilley, MD at Eric Wright FM. “Data has become a key differentiator in our industry and I absolutely believe that we can use it to provide continuous improvement measurement for our delivery teams as well as providing a host of other benefits for ourselves and our clients.”
“Having reviewed several solutions and suppliers it became quite clear that Datore’s background and experience within the built environment and FM sector, as well as their skills in managing, manipulating and cleansing data, stood them apart.” Added Lilley.
“Providing demonstrable benefits and value from data within the FM sector is a very exciting opportunity for us at Datore. It is an area that we are very passionate about and where data analytics can be applied quickly and efficiently.” Comments Graham Perry, Commercial Director at Datore. “We started Datore to combine our industry understanding with data analytics and Business Intelligence, specialising in FM and the Built Environment.”
The FM industry is still finding its feet when it comes to the benefits of an integrated data strategy and how intelligent information can make a difference to both clients and suppliers. It needs to be kept simple, affordable and achievable to prove its worth, rather than trying to build an entirely new department within IT. “Starting a data journey is best done one bite at a time, develop quickly, deploy, test and refine, improve and move on. This provides the fastest Return on Investment rather than planning the perfect solution and taking 5 years to implement it” Concluded Perry.
About Datore Analytics
Datore is a specialist organisation providing data and analytics services from its offices in London and Nottingham. Established to help organisations maximise the benefit of their data we specialise in operational and financial analytics that reduce risk and maximise the bottom line. We do this for software manufacturers to enhance their existing product suite, for clients who wish to train and develop their own analytics capabilities or as a fully integrated service through our ‘Analytics as a Service’ Platform.