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symptoms

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Appointment

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Examination

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Diagnosis

Action Plan

Diagnostic service
What is keeping you awake at night?

Cost reduction, performance improvement, compliance, customer satisfaction, risk mitigation, processes, systems or maybe just a single service bottleneck. We offer impartial advice to owners, occupiers and service providers to make them better, smarter, more responsible organisations.

 

Our aim is to make you more effective, more efficient, more innovative

Our Diagnostics Service ‘lifts the bonnet’ to understand exactly what is happening at the pressure points in your organisation and proposes smart but practical solutions. Tell us your symptoms, make an appointment, we do the examination and diagnose the best solutions.

 

Our Diagnostic Report clearly defines what the issues are and, more importantly, why. We then propose options, recommendations and actions for you. We offer the following a simple diagnostics service as part of our start up pack and a full diagnostics for our Business Intelligence solutions.

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symptoms

null
null

Appointment

null
null

Examination

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null

Diagnosis

Action Plan

Diagnostic service
What is keeping you awake at night?

Cost reduction, performance improvement, compliance, customer satisfaction, risk mitigation, processes, systems or maybe just a single service bottleneck

We offer impartial advise to owners, occupiers and service providers to make them better, smarter, more responsible organisations.

Our aim is to make you more effective, more efficient, more innovative

Our Diagnostics Service ‘lifts the bonnet’ to understand exactly what is happening at the pressure points in your organisation and proposes smart but practical solutions.

It is as easy as going to your GP. Tell us your symptoms, make an appointment, we do the examination and diagnose the best solutions.

Our Diagnostic Report clearly defines what the issues are and, more importantly, why. We can then  propose options, recommendations and actions for you.

We offer the following a simple diagnostics service as part of our start up pack and a full diagnostics for our Business Intelligence solutions.

Customers who have worked this way are amazed how much more relevant and valuable the dashboards we produce are.

“A problem well stated is a problem half solved”    – John Dewey

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symptoms

Call to understand your symptoms and agree the best Diagnostic approach for you.

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Appointment

Arrange date of visit to your premises, attendees, facilities and diagnostic pre-requisites

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Examination

Expert works with your teams at your premises to look at problem and fully understand the symptoms

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Diagnosis

Expert analyses findings and submits recommendations as report or video

Action Plan

Follow up skype, meeting or teleconference to agree next steps

Smarter dashboards to
tell your story

Smarter dashboards to
tell your story

Starter pack : Simple Diagnostics Service
A simple service to investigate a very specific issue, problem or opportunity where fast results or quick fixes are needed.

 

Approach

  • A teleconference or call to describe the symptoms and your target outputs.
  • A day with you at your premises to explore your chosen subject.
  • A report or video within a week to propose a solution.
  • Follow up teleconference, Skype or call to review next steps.

 

Benefits

  • Simple business opportunity or challenged realised.
  • Better dashboard than envisaged and a better fit with your individual business needs.

 

Examples

How can I visualise and actively manage financial drawdown from my programme budget, to ensure all projects are really on track and I know my active spend variation by project in real time? Why is my CAFM system reporting our performance as adequate when we know that in the majority of our premises we are doing a really good job? How can I better report the good news?

Business Intelligence: Advanced Diagnostic Service
A more extensive assignment to either look at process, reporting or performance issues which span several departments or functions. These assignments are likely to be complex and strategically or operationally critical.

 

Approach

  • A meeting to describe the explore your symptoms and your target outputs, define the scope of the assignment and Send a Proposal with fixed costs, a plan and resource requirement.
  • Deliver the workshops, interviews and demonstrations at your premises to the agreed plan and record the outputs.
  • Analysis and solution formulation resulting in a report with our findings, conclusions, recommendations, options and an action plan.
  • A meeting to review the proposal and agree next steps.

 

Benefits

  • A business challenge or opportunity that is needed in your business right now sorted.
  • Diagnostics ensure dashboards and analytics services that solve your real world problems or opportunities with measurable results because they are linked to your business outputs.
  • Diagnostics produce great briefs that deliver superior BI solutions to make you look good in front of your customers, sponsors and key stakeholders.

 

Examples

Investigate why my Asset Register is out of date, why data is not captured accurately for our engineers to work with? Advise the best way to report on this data to show our Lifecycle investment over the next 10 years. How do we report to the board, our investors and key stakeholders the progress we are making on meeting our declared carbon, energy and environmental targets in a format and language they will understand?

Starter pack : Simple Diagnostics Service
A simple service to investigate a very specific issue, problem or opportunity where fast results or quick fixes are needed.

Approach

  • A teleconference or call to describe the symptoms and your target outputs
  • A day with you at your premises to explore your chosen subject
  • A report or video within a week to propose a solution
  • Follow up teleconference, Skype or call to review next steps

Benefits

  • Simple business opportunity or challenged realised
  • Better dashboard than envisaged and a better fit with your individual business need

Examples

How can I visualise and actively manage financial draw down from my programme budget to ensure all projects are really on track and I know my active spend variation by project  in real time.

Why is my CAFM system reporting our performance as adequate when we know that in the majority of our premises we are doing a really good job. How can I better report the good news

Business Intelligence: Advanced Diagnostic Service
A more extensive assignment to either look process, reporting or performance issues which span several departments or functions. These assignments are likely to be are complex and strategically or operationally critical.

Approach

  • A meeting to describe the explore your symptoms and your target outputs, define the scope of the assignment and Send a Proposal with fixed costs, a plan and resource requirement
  • Deliver the workshops, interviews and demonstrations at your premises to the agreed plan and record the outputs
  • Analysis and solution formulation resulting in a report with our findings, conclusions, recommendations, options and an action plan.
  • A meeting to review the proposal and agree next steps

Benefits

  • A business challenge or opportunity that is needed in your business right now sorted.
  • Diagnostics ensure dashboards and analytics services that follow solve your real world problems or opportunities with measurable results because they are linked to your business outputs
  • Diagnostics produce great briefs that deliver superior BI solutions to make you look good in front of your customers, sponsors and key stakeholders

Examples

Investigate why my Asset Register is out of date, why data is not captured accurately for our engineers work with. Advise the best way to report on this data to show our Lifecycle investment over the next 10 years

How do we report to the board, our investors and key stakeholders the progress we are making on meeting our declared carbon, energy and environmental targets in a format and language they will understand.